His expertise covers the gamut of user research and user experience design, including web vision and strategy definition, site audits, persona creation, requirements gathering, content inventories, taxonomy and classification, content mapping, interaction design, search engine optimization, web analytics interpretation, writing for the web, social media integration, and usability testing. 

Erik brings an understanding of technology, best practices and client needs to every project. His facilitation training and “business first” approach focuses on getting buy-in from the larger team and ensuring that proposed solutions work for all stakeholders. Erik’s focus on understanding his clients allows him to provide targeted advice while focusing on solutions that will meet your business objectives. Erik is currently also working with the Canadian Nuclear Safety Institute, Nokia, and Ottawa Tourism.